OUR F.A.Q.
My Crete Transfer is a reputable transportation company in Chania, offering comfortable and reliable transfers from the airport to anywhere in Crete and vice versa. Below are answers to frequently asked questions about their services:
1. How do I book a transfer with My Crete Transfer?
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You can easily book a transfer through our website form or by sending an email. We also have a 24/7 customer service hotline to assist you.
2. What type of vehicles do they provide for transfers?
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We provide only a MiniVan 8 seats, brand new, with air-condition and always well-maintain.
3. Are there any additional costs aside from the transfer fee?
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No, the transfer fee is all-inclusive, meaning there are no additional costs for tolls, luggage, or flight delays.
4. Do they provide child seats for families with young children?
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Yes, they offer child seats free of charge upon request.
5. Is it possible to book a round-trip transfer?
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Yes, you can select a round-trip transfer when booking online or by email.
6. What happens if my flight is delayed?
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My Crete Transfer monitors flight arrivals in real-time, meaning the driver will be waiting for you even if your flight is delayed.
7. What safety measures do they have in place for COVID-19?
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They follow strict health protocols, including providing hand sanitizers and face masks, as well as ensuring the vehicles are properly sanitized before and after each transfer.
8. Do they offer any customized tours or excursions?
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Yes, they offer customized tours and excursions to some of the best spots in Crete, tailored to your preferences and needs.